Privacy Policy

When you create an account we store your name and email address. When you place an order we store the titles purchased, the amount paid, the order status and the email address used at checkout.

When you join the Quarterly Letter we store your email address, the date you gave consent, and the page you subscribed from. We do not buy or enrich contact lists.

Payments are processed by Stripe. Card details are entered on Stripe's own checkout page and are never sent to, stored by, or visible to Ellora Digital Reserve. We receive only a confirmation that a payment succeeded, its amount, and a reference identifier.

Order records are needed to deliver your files, provide access in your library, handle refunds and meet tax and accounting obligations.

Email addresses are used for the newsletter only where you have ticked the marketing consent box, and for essential messages about your account or purchases.

Your basket is kept in your browser's local storage so it survives a page reload, and your sign-in session is held in a secure token. We do not run advertising pixels or third-party behavioural tracking on this site.

Stripe processes payments. Our hosting and database provider stores the records described above. We do not sell personal data, and we do not share it for advertising.

Order and tax records are retained for as long as accounting law requires. Newsletter records are kept until you unsubscribe, and removed on request. Contact messages are kept for two years.

You may ask for a copy of your data, ask us to correct it, or ask us to delete it where we are not required to keep it. Newsletter emails include an unsubscribe link in every send. To exercise any right, write to us through the contact page.